Here’s Animal Friends pet insurance Review.
Animal Friends Pet Insurance is a leading UK based provider with over 20 years’ experience in pet insurance. The insurance policies offered by Animal Friends includes Dog insurance, Cat insurance and Horse and Rider insurance. Animal Friends’ products are underwritten by Red Sands Insurance Company (Europe) Limited (RSE). RSE were Licensed by the Gibraltar Financial Service Commission in January 2004.
In this review, we will take a closer look at Animal Friends pet insurance. We will discuss the pros and cons of the product and help you decide if it is right for you.
Here are some key features of Animal Friends Pet Insurance:
| Items | Description |
|---|---|
| Features | – Up to £18,000 vet fee cover (annual limit) on Lifetime policies – Free 24/7 video consultations – Pre-existing claims covered, if symptom free for two years – Dental cover standard on Lifetime £10k and £18k – Payments for loss, death or theft |
| Additional features | – Animal Friends has 5 vet fee excess options for you to choose from: £69, £99, £159, £199 and £249 and this amount is payable to your vet by you if you make a claim for Vet fees. – The price of pet insurance can increase over time due to the rising cost of vet fees and the increased risk of illness or injury in older pets. |
| Fees | Co-payment charge of 20% For dogs that are older than 8 and cats that are older than 10. |
Animal Friends pet insurance premiums are typically in the middle to high range, according to our tests. You can buy them on comparison sites or directly from Animal Friends’ website. The purchase process is easy and well-explained.
There are two ways to submit a claim for pet insurance:
Option 1: Online using Pawtal system – Here your vet has to submit the claim online on your behalf.
Option 2: Post – You can download and complete a paper claim form from Animal Friends website. You then pass it to your vet to complete. Your vet will attach any invoices and your dog’s clinical history to the form.
Animal Friends aims to process your claim within 2 working days.
The lack of a complete digital claims system for customers is a bit of a letdown.
- Trustpilot has 4700+ mostly positive reviews in the last year related to Animal Friends Pet Insurance(4.4/5). However, Can you put your faith in Trust pilot reviews?
- Customer complaints about pet insurance often centre on steep premium increases at renewal, as well as claims issues for older animals. There is also an underlying sense of disappointment among customers who purchase lifetime coverage that they do not receive any rewards for their loyalty.
| Note: The information on this website is constantly being updated. However, it is important to note that the financial markets are constantly changing and the information on this website may not always be up-to-date. It is your responsibility to do your own research and seek the latest data before making any investment decisions. |
